Process Improvement

Process improvement is our business. Our clients seek our assistance to streamline, automate, and enhance value of their business processes. Before beginning your initiative, we seek to understand your vision and business drivers. We will develop a recommended approach to meet your objectives.

Example project successes include:

  • Biospecimen Request Management – Documented future state processes and business requirements for a multi-institution consortium to support a program to manage the requests of biospecimens for research. This resulted in the development of a web-portal request system that is unparalleled in the life sciences industry.
  • Paperless Technology Implementations (EMR/PM/AP/IRB/CIRB) – Assisted multiple clients in health care and life sciences prepare for their going paperless technology implementations, including documenting current and future state processes, and  business requirements.
  • Medicaid Claims Business Process Improvement – Identified efficiencies and implemented technology solutions to realize a $1.2M return-on-investment in the first year.
  • Grant-Making Process Improvement – Improved and standardized grant-making processes and information flows to build capacity in a large, complex non-profit organization.
  • …and more

Visit our services page to learn more about our facilitation, analysis, and technology services